DocumentationIntroduction

Introduction

What is IndepHR?

IndepHR is a survey platform built for organisations that want honest feedback — not just collected data. It manages the entire feedback process from building a survey to sharing results, so your team can focus on making better decisions, not managing spreadsheets.
IndepHR is more than a survey tool. It is an independent feedback partner that sits between your organisation and your people. When employees know their responses go through a neutral third party — not directly to their manager or HR system — they feel safe to say what they actually think. That honesty is what turns feedback from a routine exercise into something genuinely useful.
Most organisations collect feedback but struggle to act on it. IndepHR solves this by automating the heavy work. Once a survey closes, the platform generates a report using AI, puts it through a human review process to check accuracy and anonymity, and delivers a clean validated report — without anyone manually processing a single response.
The platform also closes the feedback loop. After reviewing results, you can write an action plan and share a summary back to participants. When people see their feedback led to a real outcome, trust grows and future response rates improve.
Whether you are running engagement surveys, pulse checks, or exit interviews, IndepHR gives you a structured, anonymous, and reliable way to hear what your people actually think.

How IndepHR Works

IndepHR follows a clear, end-to-end process so feedback is not just gathered — it is reviewed, validated, and acted upon.
1. Create a Survey Build your survey manually or use the AI assistant to generate questions based on your topic. You can choose question types, set response formats, and organise sections.
2. Schedule and Publish Set a start date, end date, and reminder schedule. IndepHR handles distribution automatically — you do not need to send anything manually.
3. Collect Responses Recipients receive an email invitation directly from IndepHR, not from your organisation. This separation is intentional — it helps people respond honestly without feeling monitored.
4. Generate Report Once the survey closes, IndepHR automatically processes all responses and generates a report using AI. This includes sentiment analysis, key themes, and response summaries.
5. Review the Report Before any report reaches you, a designated Report Reviewer checks it for three things:

  • Anonymity — no response can be traced back to an individual

  • Data accuracy — the AI output is verified against actual responses

  • Language quality — the report is clear, professional, and free of errors

6. Approve and Share Insights Once approved, the report is released to the survey creator. You can view results on the dashboard, download the report, or share it directly with your team.
7. Create an Action Plan and Share Summary After reviewing results, you can write an action plan inside IndepHR and share a summary back to survey participants. This closes the feedback loop — people see that their input led to something real.

Key Capabilities

IndepHR provides everything needed to manage surveys efficiently:

  • AI-powered survey creation Use the built-in AI assistant to generate survey questions based on your topic. Useful when you are not sure where to start or want to save time on question design.

  • Recipient group management Organise recipients into groups — by department, team, location, or role. Send targeted surveys to the right people without managing lists manually.

  • Flexible scheduling Set surveys to run once or on a recurring basis. Recurring surveys are useful for pulse checks — short, regular surveys that track how sentiment changes over time.

  • Automated report generation Reports are generated automatically after the survey closes. No manual data exports or spreadsheet work required.

  • Structured review and approval Every report goes through a review stage before it reaches the survey creator. A reviewer checks for anonymity, accuracy, and quality — so you can trust what you are reading.

  • Action planning and summary sharing Add an action plan to any report and share a summary back to participants. This is what separates IndepHR from basic survey tools — the feedback loop is built in, not an afterthought.

How IndepHR Ensures Anonymity 

Anonymity is not a feature in IndepHR — it is the foundation the platform is built on. Here is how it works in practice:

  • Surveys are sent from IndepHR, not from your organisation, so recipients do not feel they are being watched

  • Individual responses are never shown to survey creators or managers

  • Reports only show aggregated data — patterns and themes, not personal answers

  • Before any report is shared, a human reviewer confirms that no individual can be identified from the content

  • IndepHR processes response data in a way that prevents linking answers back to specific people, even internally

If a survey has too few responses to report safely without risking identification, IndepHR will flag this rather than publish potentially identifiable data.

Who is IndepHR for?

  • HR Teams Use IndepHR to run employee engagement surveys, exit interviews, and culture assessments. Get honest responses you can actually act on, without worrying about whether people felt safe to speak up.

  • Managers and Team Leads Run short pulse surveys to understand how your team is feeling week to week. Spot problems early before they become retention issues.

  • Senior Leadership and Executives Use organisation-wide survey data to inform decisions on culture, policy, and team structure. Reports are validated and summarised so you get clear insight, not raw data to interpret yourself.

  • Internal Research and People Teams Collect structured responses for internal studies, policy reviews, or organisational assessments. IndepHR gives you a clean data collection and reporting workflow without building one from scratch.

Why IndepHR?

  • Most feedback tools put the organisation in control of the process — which means employees never fully trust that their responses are private. IndepHR works differently by sitting between your organisation and your people as an independent third party.

  • Honest responses, because people feel safe When employees know their feedback goes through an independent platform — not directly to their manager or HR system — they are more likely to say what they actually think.

  • End-to-end workflow, not just a form builder IndepHR covers the full journey: create, distribute, collect, analyse, review, approve, and share back. You do not need to stitch together separate tools.

  • AI analysis with human oversight Reports are generated by AI but reviewed by a person before delivery. This means you get speed without sacrificing accuracy or context.

  • Feedback that leads to action The action plan and summary sharing features mean every survey has a natural next step. Participants see the outcome of their feedback, which builds trust and increases participation in future surveys.

What Makes IndepHR Different?

Most survey tools put the organisation in control of the process — which means employees never fully trust that their responses are private. IndepHR works differently. It acts as an independent third party between your organisation and your people, so surveys are sent from IndepHR rather than from your organisation. That single difference changes how honestly people respond.
Every report is generated by AI and reviewed by a human before it reaches the survey creator. This ensures you get speed without sacrificing accuracy or anonymity. Individual responses are never visible to managers or survey creators — only aggregated themes and patterns are shared, and a reviewer confirms this before every report is released.
What truly sets IndepHR apart is that closing the feedback loop is built into the workflow. After reviewing results you can write an action plan and share a summary back to participants — so people see their feedback led to something real, building trust and driving higher response rates in every survey that follows.

Getting Started

To begin using IndepHR, go to the Getting Started section where you’ll learn how to:

  • Create your account

  • Log in

  • Set up your organization

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