Contact Us
Learn how to get product help, explore self-serve resources, and contact the IndepHr team.
Choose the support channel that best fits your needs.
Slack
Get quick help and real-time responses from our team and community.
In-product chat
Ask quick questions while working inside the platform.
Email Support
Best for detailed queries or issue reporting. Reach us at support@indephr.com.
In-product chat is currently unavailable. We apologize for the inconvenience and are working to restore it soon.
Self-serve resources
Before reaching out, you can explore these resources for faster answers:
You can also use Ask AI directly within the documentation to get instant answers.
Frequently Asked Questions
Check your Spam or Junk folder first. If the email is not there:
- Ensure you entered the correct email address during sign-up
- Wait a few minutes and try again
- Contact support if the issue persists
You must complete email verification before logging in.
Until your account is verified, access to the platform is restricted.
For urgent queries, we recommend using Slack, where you can get quicker responses from our team.
For detailed issues, email support is the best option.
To help us resolve your issue faster, include:
- A clear description of the problem
- Steps to reproduce the issue
- Screenshots or recordings (if possible)
- Your account email or organization name
In-product chat is currently unavailable.
We are actively working on restoring this feature as soon as possible.
Yes, you can update your organization profile, user details, and settings from the dashboard after logging in.
Need more help?
If your question is not covered above, feel free to reach out through any of the support channels listed above. Our team is here to help you.